Shop employees experience violent attacks and harassment, with over half indicating regular abuse. Campaigns such as Let's Respect Retail and ShopKind Week draw attention to increasing retail abuse. The rise in abuse is linked to a series of events recorded across the sector during the fall season.
A Waitrose longtime employee takes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, praised by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are assessing security staffing and education in response. Staff unions demand for additional safeguards as cases increase.